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It may happen that you have received a card for a donation appointment, but cannot make it at the indicated time. In that case, it is very important that you cancel your appointment, preferrably at least 24 hours before. This is especially evident in case of plasma donations.

Online
You can cancel or postpone your donation appointment via this Dutch online form, also for holidays. You will automatically receive a new card for a donation appointment. *If you are a plasma donor, please cancel your appointment by phone at least 24 hours prior to the planned appointment to directly arrange a new appointment.

By phone or e-mail
Please call the 0800 number that is connected to your donation centre. If you do not know in which region you give blood, please check the location finder for the appropiate regional telephone number. Although not necessary, it is practical for us if you keep your donation number at hand when calling us.

Blood Bank
CallcenterReachability callcenter
Region Northeast0800 - 7100 monday - thursday: 08.00-20.00 hours
friday: 08.00-17.00 hours
Region Southeast0800 - 5115monday - thursday: 08.00-20.00 hours
friday: 08.00-17.00hours
Region Southwest0800 - 022 36 99monday - thursday: 08.00-20.00 hours
friday: 08.00-17.00 hours
Region Northwest0800 - 366 67 36monday - thursday: 08.00-20.00 hours
friday: 08.00-17.00 hours

Stop being a donor
If you wish to stop being a donor altogether, please let us know by phone in order for us to process your cancellation correctly.




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